Credit Counseling Services See Boost in Business

By Zaneta Lowe  - bio | email | Twitter

COLUMBUS, GA (WTVM) - "People are wanting to figure out a way to pay back their debt."

That's just one of the reasons Lisa Scrivner says more and more people are turning to places like Consumer Credit Counseling Service of West Georgia/East Alabama.

"We have seen some increase, starting in January, we really felt the pinch. We're seeing a lot more people call us and come in for their appointments," says Scrivner who serves as the director of the Columbus non-profit.

Scrivner says they've even beefed up staffing to meet those needs.

"Well, we did recently hire another counselor and we have tried to respond to that demand and make sure we have enough appointments to get people within a reasonable amount of time," explains Scrivner.

Consumer Credit Counseling offers free, initial, financial counseling sessions as well as workshops held at least twice a month.  Once a customer signs on for help with debt repayment plans, there are fees involved.

Scrivner says now, more than ever do people need the assistance.

"We are seeing people that have just been living off of credit cards, unfortunately, paying for groceries, gasoline, just some of those types of expenses and it's due to usually a loss of income."

Once the recession is over, who knows whether the consumer credit counseling industry will continue to see this boost in business.

Regardless, Scrivner says these tough times provide an opportunity to teach some valuable lessons.

"Our job is to empower our clients to handle their finances on their own, we want to provide them with the tools and the education so that they can manage their own money."

For more information or to set up an appointment at Consumer Credit Counseling, call 706-327-3239.

The latest session of free workshops is called "Credit When Credit is Due."  It focuses on steps to improve your credit rating and learning how to spot money problems.

Classes scheduled:

Wednesday, June 24th

Wednesday, July 8th

Wednesday, July 22nd

Wednesday, August 12th

Wednesday, August 26th