Regions Consolidates Forcing Change for Customers - WTVM.com-Columbus, GA News Weather & Sports

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Regions Consolidates Forcing Change for Customers

By Zaneta Lowe  - bio | email | Twitter

COLUMBUS, GA (WTVM) - "Me and my wife, been dealing with this bank for about two years now."  Now Jeremiah Russ will have to find another Regions Bank to conduct his business.

The company announced a plan to consolidate 121 branches, including one on Macon Road.  It will shut its doors in January of 2010. The company is closing a total of 16 branches in Georgia and three in Alabama.

The Macon Road or Edgewood Branch will consolidate with the one on Whittlesey. A spokesperson says accounts will automatically be transferred to the new location, but customers can of course bank with any branch they chose.    

When we asked Regions how it selected the branches that would close, a spokesperson listed a number of factors including:  bank traffic patterns, age of the branch and proximity to others.

We clocked the distance from the Edgewood Branch to Whittlesey and it's approximately eight miles.

"I think that will be quite out of the way because we stay right here on Susan Lane right off of Floyd Road, since we got the bank cards and all that but, we used to dealing with the people right here," adds Russ.

Speaking of employees, Regions officials say they expect the impact to be minimal and they're working to find other positions within the company for workers at branches that are closing.

We also spoke by phone with Regions City President Mike Welch who says the bank is still a "very, strong financial institution."

Any customer who opened an account at a consolidating branch will receive a letter with detailed information.  A Regions spokesperson says those letters have already been mailed out.

If customers have further questions, they can visit any local branch or call 1-800-Regions.



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