Consumers have a tough time paying power bills

By Zaneta Lowe  - bio | email | Twitter

COLUMBUS, GA (WTVM) - Temperatures are dropping outside and that means heating bills are rising. So, what options do you have if you simply can't afford to pay?

Georgia Power officials say they are seeing more customers having a hard time.

"We've had a lot of people come in and need some assistance and need to work something out and it's more than it has been in the past," says Georgia Power External Affairs Manager Robert Watkins.

Watkins says if customers do think they may fall behind, they should call in immediately to make payment arrangements.

Watkins says they know budgets are tight, especially around the holidays, so they encourage customers to plan ahead.

"The best way to stay in good shape is to stay current, sometimes you can't do it and we'll work with you."

If you are struggling to pay your power bills there are some additional resources to turn to in both Georgia and Alabama.

There's a program called Project Share which is run through the Salvation Army.   Enrichment Services also offers energy assistance for winter heating bills.  The application process for the general public begins in December.

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