Consumer Protection Week: Your Rights with Debt Collectors

By Web Staff

COLUMBUS, GA (WTVM) - As part of National Consumer Protection Week, the Governor's Office of Consumer Affairs encourages all Georgians to become savvy consumers.

When it comes to debt collectors, know your rights. While you can't erase debt you actually owe, if you write a letter to a debt collector requesting that they stop contacting you, they have to stop unless they're acknowledging  the request, or notifying you that they intend to take some specific action.

If a debt collector continues to contact you, you can file a complaint with the Federal Trade Commission by calling 1-877-FTC-HELP or visiting

And If you do not owe the debt in question, pull a copy of your credit reports to make sure that an identity thief has not opened up an account in your name.

For more information, contact Bill Cloud, Governor's Office of Consumer Affairs, at 404-656-3790.

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