PSC approves new telephone directory rule -, GA News Weather & Sports

PSC approves new telephone directory rule

Press Release

ATLANTA - The Georgia Public Service Commission today by a 4-1 vote adopted changes to Commission rules in response to a request from AT&T Georgia that will eliminate mandatory distribution of printed directories to 18 Georgia communities with populations over 50,000.

Commission rules currently require telecommunications companies to print and distribute yearly residential telephone directories, commonly known as "white pages."

 Under the amended rule, for communities with combined populations of greater than 50,000, local carriers will not be obligated to distribute printed residential directories.

However, upon a customer's request, the local exchange carrier is still required to provide the residential directory free of charge in printed or electronic form.

Mandatory directory distribution remains an obligation for those local carriers serving communities with a combined population of less than 50,000.

The amended rule requires local exchange companies to provide notice to affected customers prior to discontinuing the distribution of residential directories. The new rule takes effect 20 days after its submission to the Secretary of State for publication.

The affected communities are:
Austell-Douglasville-Hiram-Mableton-Powder Springs
Cherokee-Pickens Counties
Clayton-Fayette-Henry Counties
Gwinnett County
Henry County
Lake Oconee-Reynolds Plantation
Warner Robins
West Georgia

Consumers can find more information on the Commission web site at under Docket Number 30569.

Source: Georgia Public Service Commission

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