Many services limited at area libraries Oct. 25-27

Press Release

COLUMBUS, GA - The installation of a state-of-the-art Integrated Management System will require the branches of the Chattahoochee Valley Libraries to limit services from October 25-27, 2010.

"We are thrilled to be getting the Polaris Library System, which will serve as our central inventory and account maintenance software," said Claudya Muller, Library Director. "Polaris provides so many added benefits for our users, including detailed searches for materials and increased access to accounts from any computer or Smart Phone. In the near future, one will also have the ability to use credit cards for payments of fines, fees, or printing. We are sorry that we have to limit services during the transition. We hope that everyone will enjoy the added convenience the new system provides starting on the 28th."

The massive transfer of data between the current operating system and Polaris requires that a freeze be put on all activity until the process is complete. During the transfer dates of Monday, October 25th through Wednesday, October 27th, limitations on library services will be:

  • No check-outs of any materials, including books and DVDs.
  • No ability to access accounts, which means that no fines or fees can be paid and cash balances cannot be checked.
  • No guest cards or new library cards can be issued.
  • No web access to accounts, online databases, or downloads (such as OverDrive for books and the Freegal music service).
  • Very limited printing at the Libraries – only letter size black and white printing will be available and users will have to pay cash to use the service (standard rate of 10 cents a copy).

Services that will be available during the transfer dates of Monday, October 25th through Wednesday, October 27th include:

  • Computers will be available for the public in each library, as will Wi-Fi access.
  • Regularly-scheduled programs will continue.
  • Meeting room use will not be affected.
  • Normal public hours will not change.

The current transfer schedule has the Libraries resuming full operations at the open of business on Thursday, October 28th.

The seven branches of the Chattahoochee Valley Libraries that will be affected include the four Muscogee County libraries (Columbus Public Library, North Columbus Public Library, South Columbus Public Library and the Mildred L. Terry Public Library), Cusseta-Chattahoochee Public Library, Marion County Public Library and Stewart County's Parks Memorial Public Library.

"With our current software no longer being updateable or supported by its vendor, it was imperative that we find a new management system that would be user-friendly and cost-efficient," said Ms. Muller. "The Polaris System meets both of those goals. It is in use in over 1,000 libraries nationwide and has a long history of providing timely upgrades and support."

"The Chattahoochee Valley Libraries are incredibly focused on developing and delivering services to meet the needs of their communities," said Polaris President and CEO Bill Schickling.  "We are thrilled to partner with them to be part of their efforts to connect the libraries and library resources with the communities they serve."

For more information about the Chattahoochee Valley Libraries, visit

Source: The Chattahoochee Valley Libraries