FBI seeks info in improper phone charges

Press Release

The FBI is seeking information from consumers who believe that they have been improperly charged on their telephone bill for services neither ordered nor authorized related to Alternate Billing Corp., 24078 Greenway Road, Forest Lake, Minnesota, or any of its affiliated companies or services listed below.



Digital VMail

Durham Technology



Identity Holdings


Instant 411



Mobile 411 Plus






Safeguard My Credit

Streaming Flix

Streaming Flix - FamilyWebSafety

Streaming Flix - Iconz of Rock VIP

Streaming Flix - Mobile

Streaming Flix - National Lampoon

Streaming Flix - No Good TV Digital

Streaming Flix – UBD

Studio 127



Our inquiry is ongoing, and while we can't provide any additional information at this time, we do need to hear from persons who believe they were improperly billed.

What we need to know:

  • Your basic contact information, including name, phone numbers, address, and e-mail address;
  • A list of which company/companies or service(s) billed you;
  • An estimate of your monetary loss; and
  • Whether or not you can provide documentation if requested in the future, such as copies of your telephone bills.

How to provide the above information:

FBI Indianapolis

Alternate Billing Corporation Matter

575 N. Pennsylvania St, Room 679

Indianapolis, IN 46204

If you have investigative information that might help with this matter, please use our electronic public leads and tips form at https://tips.fbi.gov/.

If we determine that you are a victim, we will be in touch with you. Please note: Due to the number of expected responses, it may be some time before you hear back from us.

You may also call our toll free hotline at 1-855-235-6633 for recorded information regarding this issue. At this time we are unable to accept messages on this line because of the expected call volume.

Updates, as available, will be provided via fbi.gov and the outgoing message on the toll-free line. We thank you for your patience as we conduct a thorough investigation and work to obtain victims' information.

Source: FBI.gov