The Chimney Safety Institute of America (CSIA) recommends that people take a few steps when considering which chimney sweep will perform an annual inspection or related service on their chimney or vent. Because proper care and attention to service can help protect people from unnecessary fires and carbon monoxide poisonings, it is important to choose the professional wisely. While the CSIA recommends that people consider a CSIA Certified Chimney Sweep®, there are additional questions that should be asked to ensure that the person hired is a credible service technician:
1. How long has the chimney sweeping company been in business?
2. Does the company offer current references?
3. Does the company have unresolved complaints filed within the city or state consumer protection agency or Better Business Bureau?
4. Does the company or individual carry a valid business liability insurance policy to protect your home and furnishings against accidents?
5. Does the company ensure that a CSIA Certified Chimney Sweep will be on the job site?
There are more than 1,900 CSIA Certified Chimney Sweeps located within North America. To ensure that homeowners receive a certified sweep at every job, all chimney sweeping companies promoting the credential are required to have a CSIA Certified Chimney Sweep on every job site.