Computer problems cause tax returns to be delayed. - WTVM.com-Columbus, GA News Weather & Sports

Computer problems cause tax returns to be delayed

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COLUMBUS, GA (WTVM) -

Taxpayers who filed their income taxes early may experience a two to three week delay. 

Antonio Houston is one out of the hundreds of folks who say they have yet to receive their 2011 tax refund. 

"I've been waiting for a long time and it's just kind of crazy. I guess the IRS just messed up screwed up but I don't know what's going on," Houston said.

Gloria Bowden with Global Tax Service in Columbus told News Leader 9 why some people may be experiencing a delay.

"The IRS is having some delays and problems this year in working out their computer system. We have been advised and those people who filed the ladder part of January first part of February are receiving about week or two week delay," Bowden said.

The IRS says this new system is designed to prevent tax fraud and protect privacy. So the earlier you filed then the more likely you are to experience the delay.

"My tax people say they've got people that have been waiting a month and a half and they still haven't gotten theirs yet either," Houston said.

To make the process faster on your end Bowden says make sure you have all of your documents.

"Normal things that they would need are their ID, their social security card, birth certificate, new dependents, W2's of course, and anything that comes in the mail that says important tax documents is something you definitely need to bring," Bowden said.

For people like Houston who are frustrated about not receiving their tax return. Bowden says the best thing they can do for now is wait. 

Anyone that may have questions about their tax return can call the IRS at 1800-829-1040.

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