JC Penney phasing out checkout counters - WTVM.com-Columbus, GA News Weather & Sports

JC Penney phasing out checkout counters

(WTVM) -

Struggling retailer JC Penney has an idea to boost business - get rid of checkout counters.

CEO Ron Johnson says the department store chain is replacing its entire technology infrastructure with a new system that won't require clerks.

Instead, shoppers will be able to use self-checkout machines, similar to those found in many grocery stores.

It's part of an effort to return the company to profitability.

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