COLUMBUS, GA (WTVM) - Many residents in the Chattahoochee Valley cleaned up the mess left from frozen pipes that were caused by frigid temperatures, according to Roto-Rooter in Columbus. Roto Rooter told News Leader Nine that their house calls have doubled compared to this time last week.
"For several days, we've received calls on lines backing up and heaters exploding because of the cold weather," explains Dustin Gates, the general manager. "Water pipes and the cold weather are not a good pair. The low temperatures caused discomfort for many residents."
Shella Solomon, the outside sales representative from Roto Rooters, agreed with Gates.
"I think this is the busiest," Solomon explained. "We had some recently additional helpers and technicians added, even to the office to help with the calls."
Although Roto-Rooter's service runs 24 hours a day and seven days a week, Gates explained that practicing preventive measures will help people save money and avoid floods.
"You always want your pipes insulated," Gates said. "You do not want it to freeze up. "
If pipes are frozen, residents need to call a plumber right away in case they break.
"We get most of our calls on midday," Gates explained. "Most of the time, pipes freeze early morning or late night. These frozen pipes began to thaw in the afternoon and they might crack, which might cause flood."
People need to buy thermocells to keep their pipes warm in order to prevent them from freezing.
Gates also said people need to open their bathroom cabinet doors to allow hot air to circulate around the pluming.
People should also keep their thermostat the same temperature throughout the day and night to prevent their pipes from freezing.