RITA website delays result in filing extension - WTVM.com-Columbus, GA News Weather & Sports

RITA website delays result in filing extension

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CLEVELAND, OH (WOIO) -

The Regional Income Tax Agency's website has been overwhelmed, causing concern for many.

The Regional Income Tax Agency, or RITA, is the largest administrator of municipal income tax in Ohio overseeing more than 230 cities and villages.

The agency's website and phone system were overwhelmed by last minute tax filers as the April 15th deadline approached.

"We've also made some changes to our website and I think it had an impact on the amount of bandwidth, or the pipeline if you will, that we use to communicate back and forth," said RITA Executive Director Don Smith.

Some taxpayers were unable to access RITA's website or found it very slow. So the deadline to file your city taxes in many places has been pushed back.

You'll need to have your tax filings postmarked by Monday, April 21 or electronically filed by 11:59 p.m. that day.

"Since midnight last night we had in excess of 10,000 tax returns filed through the website," Smith said.

At the Westlake Porter Public Library tonight, RITA tax forms were still available and still being picked up.

"In the last hour and a half, we've probably had about a half dozen people," said Sue Bennis with the Porter Library. "Same thing every year.  A lot of people wait until the last minute."

RITA's offices were flooded with about 2,000 calls today.

Again, the new deadline is Monday, April 21.

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