July 8, 2008
COLUMBUS, Ga-(WTVM)-At mygallons.com, company officials say it's easy as 1-2-3 to relieve consumers' pain at the pump. For about $30, anyone can become a member.
Once signed up, they say consumers can lock in gas prices at the current rate and use a company issued card to buy gas at participating stations across the country.
But just a week after it's official launch, questions are surfacing about the site.
"The reason for that is there's a lot of confusion as to whether the company is actually legitimate at this point," says West Georgia-East Alabama Better Business Bureau President Leonard Crain.
That's because the BBB of Southeast Florida gave the Miami based company an "F" rating.
A move that's supported by its national organization and being communicated with others like Crain.
"We have learned they do not have a current contract with a credit card servicing company."
This means if consumers joined mygallons.com, they couldn't even use their card.
On it's website and in a letter emailed to WTVM, company president Steven Verona disputes the claim and says mygallons.com did have a credit card agreement in place. The company simply backed out.
But in another statement on its website, officials acknowledge, a deal isn't currently in place.
In addition, Crain says there's a lot of fine print to read and additional fees. Plus, consumers may not be saving money in the long run.
"If you pre-purchase fuel at $4.00 a gallon and it goes back to $3.50, your set rate on that card is still going to be $4.00 a gallon. So there's a chance that you're going to lose money and they state that in their terms," adds Crain.