BBB Says MyGallons.com May Be a Rip-Off - WTVM.com-Columbus, GA News Weather & Sports

BBB Says MyGallons.com May Be a Rip-Off

July 8, 2008

COLUMBUS, Ga. (WXTX) - At mygallons.com, company officials say it's easy as 1-2-3 to relieve consumers' pain at the pump.  For about $30, anyone can become a member.

Once signed up, they say consumers can lock in gas prices at the current rate and use a company issued card to buy gas at participating stations across the country.

But just a week after it's official launch, questions are surfacing about the site.

"The reason for that is there's a lot of confusion as to whether the company is actually legitimate at this point," says West Georgia-East Alabama Better Business Bureau President Leonard Crain.

That's because the BBB of Southeast Florida gave the Miami based company an "F" rating.

A move that's supported by its national organization and being communicated with others like Crain.

"We have learned they do not have a current contract with a credit card servicing company."

This means if consumers joined mygallons.com, they couldn't even use their card.

On it's website and in a letter emailed to WTVM, company president Steven Verona disputes the claim and says mygallons.com did have a credit card agreement in place.  The company simply backed out.

But in another statement on its website, officials acknowledge, a deal isn't currently in place.

In addition, Crain says there's a lot of fine print to read and additional fees.  Plus, consumers may not be saving money in the long run.

"If you pre-purchase fuel at $4.00 a gallon and it goes back to $3.50, your set rate on that card is still going to be $4.00 a gallon. So there's a chance that you're going to lose money and they state that in their terms," adds Crain.

The bottom line he says, "My advice at least to our area is to be very cautious about becoming a member there because you stand a good chance to lose money and be ripped off."

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